Bundesvereinigung Nachhaltigkeit Beteiligungsgesellschaft mit Wirkung mbH
1. Overview
Our Carbon Removal Certificates are digital documents that certify the
permanent removal of CO₂ from the atmosphere.
By purchasing a certificate, a specific amount of CO₂ is officially retired in accordance with the
C-SINK Standard and uniquely attributed to you as the buyer.
Once issued, the removal and attribution process is irreversible, ensuring transparency and accountability in voluntary climate action.
2. No Refunds or Returns
Due to the nature of our digital and verifiable climate actions, refunds or returns are not possible after a certificate has been issued.
❌ Refunds or returns are not available for:
- Digitally issued CO₂ certificates (PDF or digital link)
- Completed CO₂ removals and finalized project allocations
- Active subscription periods (until the end of the current term)
Once the CO₂ removal has been confirmed and recorded, it cannot be undone or reassigned.
3. Exceptions – When Refunds Are Possible
✅ Refunds will only be granted in the following verified cases:
- Proven technical errors resulting in incorrect transactions
- Verified duplicate payments for the same order
All refund requests must include proof of payment and a detailed explanation of the issue.
4. Important Notice Before Purchase
Please review your order carefully before completing the purchase.
Verify the selected certificate type (S, M, L, or XL) and the
desired amount of CO₂ compensation.
By completing your payment, you confirm that you understand and agree to these terms.
5. Contact
For questions or assistance regarding your order, please contact us:
📧 Email: info@carbon-removal.credit
📍 Address: Liebenwalder Str. 33, 13347 Berlin, Germany
📞 Phone: +49 30 9190 428